The only book you need to raise customer service to a world-class level from bestselling author and leadership guru Ken Blanchard§Written as an entertaining customer-service parable, I Care Do You?...
Discover how planes get--and stay--airborne§§Now you can truly master an understanding of the phenomenon of flight. This practical guide is the most intuitive introduction to basic flight mechanics...
Helps to make learning Spanish fun for kids through music. With a songbook of twenty original melodies, this work teaches basic Spanish vocabulary and expressions. It includes a songbook of twenty...
Helps you become an expert small-craft radar operator. This book enables you to plot a fix from just a single buoy or landmark, and it is the only navigation tool that tells you not just where you...
Anyone with an interest in buildings and the built environment would do well to purchase a copy of Owen Hopkins' book. - MonocleThis innovative and unique book is a visual guide to the...
Delivers a wealth of real-world advice on designing and optimizing integrated circuits, avoids mathematical equations whenever possible, and includes practical examples. This book helps in learning...
The most relied-on guide in the industry-now with strategic insight for using compensation strategies and practices to create competitive business advantageThe Compensation Handbook has been a...
Suitable for an introductory course in the theory and application of functions of a complex variable, this edition preserves the basic content and style of the earlier editions. It is designed to...
Schaum's Outlines present all the essential course information in an easy-to-follow, topic-by-topic format. You also get hundreds of examples, solved problems, and practice exercises to test...
A shortand outline for many words in the English language. This title contains 26,098 words most commonly used in notation with their official shorthand outlines. It also includes words that are...
The ideal review for heat transfer courseMore than 40 million students have trusted Schaum's Outlines for their expert knowledge and helpful solved problems. Written by renowned experts in...
A twisting new thriller from the author of The Truth about the Harry Quebert AffairIn the summer of 1994, the quiet seaside town of Orphea reels from the discovery of four murders. Two young police...
A yellow moon hangs in a satin sky the night Cinderella slips at the top of the stairs...and dies. But not for long. The first in a funny, deliciously dark, three-part series of twisted classics,...
Combinatorial and graph-theoretic principles are used in many areas of pure and applied mathematics and also in such fields as electric circuit theory (graph theory, in fact, grew out of...
Confusing Textbooks? Missed Lectures? Not Enough Time?Fortunately for you, there's Schaum's Outlines. More than 40 million students have trusted Schaum's to help them succeed in the...
"Laugh out loud funny and full of heart" Noel Fielding"Very funny, with brilliant illustrations. It should be called The Book That Everyone Wanted To Read." Nadia Shireen"One...
Alles ist unnormal wie immer in Vientianes Gerichtsmedizin: Drei Frauen wurden mit dem Schwert durchs Herz aufgespießt. Ein Schuldiger scheint schon gefunden - nur der gute Dr Siri glaubt nicht...
From a racing master, all the knowledge you need to make your boat go faster and safer in any condition In Performance Sailing and Racing, Steve Colgate explains how to improve your sailing and...
Until now, the brilliant methods and tactics that world-renowned investor and hedge fund king George Soros used to amass billions have remained a closely-guarded secret. In Soros: The Unauthorized...
A pattern-based approach to abdominal imaging§Diagnostic Abdominal Imaging provides a detailed pattern-based approach to abdominal imaging interpretation. Because it is organized żeby imaging...